Return Policy
Cancel Order
You can cancel your order within 24 hours of placing it. The refund will be credited to your original payment account within 3–5 business days.
Returns
Our return policy is valid for 30 days. If it has been more than 30 days since you purchased the item, we regret that we cannot offer a refund or exchange.
To process your return, we require a receipt or proof of purchase.
Items returned more than 30 days after delivery will not be accepted.
Refunds (if applicable)
Once we receive and inspect your return, we will send you an email confirming receipt. We will also inform you of the refund process.
The refund will be automatically processed to your original payment method within 5 business days.
Delayed or Missing Refunds (if applicable)
If you haven’t received your refund yet, please check your bank account again.
Then contact your credit card company; it may take some time for the refund to officially appear on your statement.
Next, contact your bank. Refunds usually take some time to process before they appear in your account.
If you’ve completed all of the above steps but still haven’t received your refund, please contact us at support@vseebox.work.
Exchanges (where applicable)
We only accept exchanges for defective or damaged items. If you receive a damaged or defective item, please contact us within 72 hours of receiving it. You can contact us at support@vseebox.work.
Shipping
For returns, Please contact us by email atsupport@vseebox.work.
Delivery times for replacement items may vary depending on your location.